Terms and Conditions

1. Introduction

Welcome to John Leonard Massage ("we," "our," "us"). These Terms and Conditions govern your use of our website and services, including personal training, sports massage, and male waxing. By accessing our website and using our services, you agree to these terms. If you do not agree, please do not use our services.

2. Services Provided

We offer personal training, types of massage, and male waxing services. Any guidance or advice provided is for informational purposes only and does not replace professional medical consultation.

3. Eligibility

You must be at least 18 years old to use our services. By booking or purchasing services, you confirm that you meet this requirement.

4. Booking and Payments

• All bookings must be made in advance through our website or other approved channels.
• Payment is required at the time of booking unless otherwise agreed.
• We accept credit/debit card, PayPal and most other payment methods, if you're unsure please contact.

5. Cancellation and Refund Policy

• Personal training and massage appointments must be cancelled at least 24 hours in advance to receive a refund or reschedule.
• Failure to cancel within the required timeframe may result in a full charge.
• Refunds for personal training plans are subject to review and may be prorated.

6. Health and Safety

• Clients must disclose any medical conditions, injuries, or allergies before using our services.
• We reserve the right to refuse service if it is deemed unsafe or inappropriate for the client.
• Clients must follow all instructions and guidelines provided to minimize risk.

7. Liability Disclaimer

• We are not liable for any injuries, health issues, or adverse reactions arising from our services.
• By using our services, you acknowledge and accept the risks involved and release us from any liability.

8. Privacy Policy

Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Code of Conduct

• We maintain a professional environment. Any inappropriate behavior during services will result in immediate termination of the session without a refund.
• Respect for our staff and other clients is required at all times.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at info@johnleonardmassage.co.uk.